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Abstract Water

DISCONNECT/TRANSFER
SERVICE

Requests to disconnect service can be made only by the account holder or any authorized person on the account in the following ways:

IMPORTANT NOTE

Please make sure to include a forwarding address with your request.

Disconnect service requests can be made no more than 10 days in advance.

TRANSFER SERVICE

Requests to transfer service to another location can be made only by the account holder or any authorized person on the account. There is a $25.00 connection fee per meter and your deposit will be transferred from your existing account to the new location. There are two ways to transfer your service.

IMPORTANT NOTE

Any past due balance on your existing account needs to be paid before we can transfer service to another location.

Transfer service requests can be made no more than 10 days in advance.

Requests made after 1:00PM will be processed the next business day (Monday-Friday only).

You do not have to be present when the water is connected; however, make sure that all faucets or water-related appliances on the property are completely turned to the off position. Our servicemen verify the meter when turning the water on and if the meter shows any sign of consumption, they will leave the water off and a note will be left explaining why the water was not turned on.

If your water was left off due to “water running inside”, you will need to call Customer Service when you are able to be at the location or once you have shut off the remaining faucet(s). Please call: 956.681.1600. 

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